Our Mission
Pulse’s mission is to work with great companies to help them deploy and
manage best-in-class telecommunications services, primarily located in small markets.
Pulse is comprised of telecommunications industry experts with decades of experience
in successfully managing companies. Finally, Pulse uses its own patented fiber-to-the-home
technology as well as proprietary tools and processes to provide its customers with
a distinct competitive advantage.
Our mission is supported by our four guiding principles:
- We take care of the customer
- We take care of each other
- We do what we say we are going to do
- We celebrate our successes
Management Bios
Pulse is led by a seasoned management team with a proven track record. The team has
executive experience in operations, technology and engineering, business development,
finance and strategy. In addition to the team listed below, Pulse has sourced individuals
with expertise in sales, marketing, customer care and programming content negotiation.
These individuals are available to join the team once the Company has secured customer
contracts. This team has created a management methodology that was used in 2000 to
drive success in Charter’s Michigan region and resulted in the region being number
one in the company out of twelve regions in every financial and customer growth metric
and landing the region on the cover the 2000 annual report. The methodology was used
again in 2001 in Charter’s central region (including St. Louis, MO) taking that region
to number one in the company. Finally, the methodologies were built upon and improved
and drove seven straight quarters of budget beating customer growth and financial
performance when the team managed Broadstripe (one of the top 25 broadband providers
in America). We drive key Performance Indicators deep into the organization and hold
everyone accountable to deliver excellent customer service and superior financial
results continually. We measure our success against projected customer and financial
projections in addition to customer and team member surveys that highlight areas
that need improvement.
Bill Shreffler, President and Chief Executive Officer –Prior
to Pulse Broadband Mr. Shreffler was Chairman, President and CEO of Broadstripe,
a cable and telecommunications company from 2006 until 2008. Prior to joining Broadstripe,
he was the co-founder of Home Boulevard, where he served as President. Mr. Shreffler
also served as President and COO of Cebridge Connections (since re-named Suddenlink)
and previously worked as Senior Vice President, Operations for Charter Communications’
Midwest Division, serving over 1.8 million customers and generating revenue in excess
of $1 billion. At Charter, Mr. Shreffler and his team were recognized for their company-leading
accomplishments by being featured on the cover of the company’s Annual Report. Prior
to Charter, Mr. Shreffler held key operating roles at Continental Cablevision and
Century Communications. Mr. Shreffler has over 30 years of experience in the telecommunications,
manufacturing, and service industries. He is a former Director of the National Cable
Television Association. Mr. Shreffler is a graduate of Duquesne University and Robert
Morris University.
Eric Freesmeier, Chief Operating Officer – Prior to Pulse Broadband
Mr. Freesmeier was Executive Vice President for Broadstripe, a cable and telecommunications
company. He joined Broadstripe after working for the Company as a consultant, running
the company’s Mid-Atlantic Region as General Manager. Prior to Broadstripe, he was
President/Founder of Deepwater Enterprises, which funded and advised startup and
emerging businesses across multiple industries. Before that, Mr. Freesmeier was Senior
VP, Human Resources and Administration, for Charter Communications, Executive VP,
Human Resources and Administration for Edison Brothers Stores, Inc. and held various
senior management positions at Montgomery Ward. Mr. Freesmeier has over 30 years
of experience in the telecommunications, retail and direct response marketing industries.
Mr. Freesmeier holds BS degrees in Marketing and Industrial Relations from the University
of Iowa and a Masters of Management Degree in finance from the Kellogg Graduate School
of Management at Northwestern University.
Dave Pangrac, EVP and Chief Strategic Officer – Prior to Pulse Broadband Mr. Pangrac
founded Pangrac & Associates Consultants Inc., a broad spectrum consulting firm for
the cable industry and Pangrac Development Company, which designs and develops innovative
fiber architecture and associated engineering and equipment solutions for the cable
and telecommunications industry. Earlier in his career, Mr. Pangrac was Vice President
of Engineering for American Television and Communications' (now Time Warner Cable's)
Kansas City division. There, and later at ATC’s corporate office in Denver, Mr. Pangrac
created an innovative fiber-optic delivery architecture. This Hybrid Fiber-Coaxial
(HFC) system was widely adopted by the cable industry and has been the industry standard
for over 20 years. For those efforts he received the industry's highest award, the
Vanguard Award for Technology. Ultimately, Pangrac became Corporate Vice President
of Engineering for Time Warner Cable, responsible for TWC's technology research group,
operational engineering group and the National Training Center. While there, Time
Warner Cable received the prestigious “Emmy” award from the National Academy of Arts
and Sciences for the development of AM Fiber Optic Technology. Pangrac and his team
were given direct credit for this accomplishment. Pangrac also served as Time Warner
Cable's visiting executive with CableLabs, the industry's research and development
consortium in Boulder, Colorado, and was named Vice President of Technologies for
CableLabs Among other awards, Mr. Pangrac has received SCTE's/CT Magazine's "Star
of Integrity Award" sponsored by C-COR Corporation and he is a member of SCTE’s Hall
of Fame and the industry Circle of Eagles.
Don Gall, Chief Technology Officer - Prior
to Pulse broadband Mr. Gall was a principal member of Pangrac Consulting. Prior to
Pangrac Consulting he held senior engineering positions with Time Warner Cable, including
Vice President of Engineering for the Kansas City Division and Senior Corporate Engineer
for Time Warner. As a Senior Corporate Engineer he was responsible for the overall
engineering and upgrade plans for twelve divisions representing over 4 million homes
passed, and for the evaluation and approval of all the fiber optic electronic and
passive equipment for the company. Mr. Gall has received numerous awards, including
the Polaris award for the development and deployment of Hybrid Fiber-Coaxial (HFC)
networks for commercial services applications, and the SCTE’s Personal Achievement
Award. In 2006 he was inducted into the Cable Pioneers. He is co-author of three
US patents. Gall received his Bachelor of Science in Chemistry, at the College of
the Ozarks, and holds a Broadband Communications Engineer Certification (BCE) and
a General Class FCC License. Mr. Gall is a senior member of the SCTE, and has been
a past SCTE, Heart of America Chapter, President and Chairman. He is currently the
Vice President of the Gulf Coast Chapter.
Mike Wylie, Chief Financial Officer – Prior
to Pulse Broadband Mr. Wylie was the Executive Vice President and Chief Financial
Officer of Broadstripe, a cable and telecommunications company. Before Broadstripe,
he held the position of Chief Accounting Officer at Suddenlink Communications. While
at Suddenlink, Mr. Wylie facilitated the acquisition and accounting integration of
approximately $4 billion in acquisitions, comprising over 30 transactions. Mr. Wylie
started his career in the audit division of Arthur Andersen where the majority of
his assignments were with telecommunications companies, including Millennium Digital
Media, which he ultimately joined as Corporate Controller. Mr. Wylie has a B.S. in
Accounting from the University of Missouri – Columbia and a Master of Business Administration
from the Olin School of Business at Washington University. He is a licensed CPA and
a former member of the Finance and Accounting Committee of the National Cable Television
Association.
Rudy Tober, Chief Marketing Officer – Prior to Pulse Broadband Mr. Tober was Chief
Operating Officer of Broadstripe. Mr. Tober has over 20 years of cable industry experience
marketing and sales as well as system and call center management. He was the Vice
President of Marketing for Charter Communications’ Midwest Division, a region comprised
of approximately 1.8 million customers across 14 states, and has held key marketing
and system management positions with James cable, Time Warner cable, Comcast, and
Continental Cablevision. He is a graduate of Michigan State University where he earned
a degree in telecommunications
